{"id":13718,"date":"2026-05-15T10:21:10","date_gmt":"2026-05-15T07:21:10","guid":{"rendered":"https:\/\/nortus.eu\/first-line-manager-training\/"},"modified":"2026-05-15T11:32:46","modified_gmt":"2026-05-15T08:32:46","slug":"first-line-manager-training","status":"publish","type":"page","link":"https:\/\/nortus.eu\/en\/first-line-manager-training\/","title":{"rendered":"First-Line Manager Training"},"content":{"rendered":"\n<p>In every organization, situations arise where an experienced employee is appointed as a team leader, foreman, supervisor, coordinator, senior specialist, or, in other words, a manager. But do we really consider how we prepare a person to become a leader?<\/p>\n\n\n\n<p>The HR manager of a large manufacturing company once shared that employee turnover among new hires was a serious issue in their organization. After analyzing the root causes, it became clear that turnover stemmed from dissatisfaction with the way managers performed their work and interacted with employees. According to dissatisfied staff members, managers used outdated methods, failed to properly onboard employees, and lacked the ability to communicate effectively with today\u2019s workforce.<\/p>\n\n\n\n<p>The head of another organization expressed concern that the executive team had developed an excellent strategy, but once it was cascaded down to middle management and team leaders, the implementation stalled. Why? The skill of improving processes and daily operations must be continuously developed, yet it had never been included in the agenda of middle managers or team leaders. As a result, the strategy was not executed according to plan.<\/p>\n\n\n\n<p>If you recognize these or similar challenges, this program will be valuable for you. The program is based on best Lean and TWI practices, and its content consists of four main parts.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\">\n<div class=\"wp-block-columns has-background\" style=\"background:linear-gradient(90deg,rgb(170,230,210) 0%,rgb(75,28,98) 57%)\">\n<div class=\"wp-block-column is-vertically-aligned-center has-black-color has-text-color\" style=\"flex-basis:33.33%\">\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Process Improvement<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center\" style=\"flex-basis:66.66%\">\n<p class=\"has-white-color has-text-color\">The first part is designed to introduce employees to the core Lean practices. Practical examples of Lean methods are provided, along with opportunities to apply them in real projects and develop practical skills.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background\" style=\"background:linear-gradient(90deg,rgb(170,230,210) 0%,rgb(75,28,98) 60%)\">\n<div class=\"wp-block-column is-vertically-aligned-center has-black-color has-text-color\" style=\"flex-basis:33.33%\">\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Team Leadership<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center\" style=\"flex-basis:66.66%\">\n<p class=\"has-white-color has-text-color\">In the second part, middle managers and team leaders develop skills for working effectively with teams &#8211; how to maintain good relationships with all team members and how to properly resolve \u0432\u043e\u0437\u043d\u0438\u043a\u0430\u044e\u0449\u0438\u0435 issues when they arise. The training is based on the TWI JR (Job Relations) methodology.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background\" style=\"background:linear-gradient(90deg,rgb(170,230,210) 0%,rgb(75,28,98) 55%)\">\n<div class=\"wp-block-column is-vertically-aligned-center\" style=\"flex-basis:33.33%\">\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Employee Training<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center\" style=\"flex-basis:66.66%\">\n<p class=\"has-white-color has-text-color\">The third part focuses on proper employee instruction using the TWI JI (Job Instruction) methodology. The goal is to learn how to effectively plan training, manage team competencies, properly prepare for instruction, and deliver it successfully. When these elements are implemented correctly, employees remember what to do, how to do it, and why they must do it after only a few days.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background\" style=\"background:linear-gradient(90deg,rgb(170,230,210) 0%,rgb(75,28,98) 57%)\">\n<div class=\"wp-block-column is-vertically-aligned-center\" style=\"flex-basis:33.33%\">\n<p class=\"has-text-align-center has-black-color has-text-color has-medium-font-size\"><strong>Standardization of Managerial Work<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center\" style=\"flex-basis:66.66%\">\n<p class=\"has-white-color has-text-color\">The goal of the fourth part is to integrate and standardize the practices learned in the first three parts into the manager\u2019s daily routine so they can be consistently applied every day.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>\u201cIf your actions inspire others to dream more, learn more, do more, and become more, you are a leader.\u201d<\/strong><\/p><cite>John Quincy Adams (1767\u20131848) American statesman, diplomat, and lawyer<\/cite><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>In every organization, situations arise where an experienced employee is appointed as a team leader, foreman, supervisor, coordinator, senior specialist, or, in other words, a manager. But do we really consider how we prepare a person to become a leader? 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